Information

📱 How it works

Every public amenity carries a QR code. Point your phone camera at it and you can immediately report a problem with that exact object. Nothing to install.

📨 Types of requests

Quick report — For a rapid response by city services. No written reply required.

Official citizen appeal — Under art. 5 of the Ukrainian Law on Citizens' Appeals. Requires an official reply within the statutory deadline.

🧾 What happened to the object?

• Broken
• Damaged
• Dirty / graffiti
• Unsafe to use
• Lighting not working
• Missing part
• Needs repainting
• Other

🔒 Personal data

The data you submit is used solely to process your request and contact you. It is not shared with third parties and is stored in accordance with the Law on Personal Data Protection.